Divine Angel said:

Walkies friend rents. Her property manager is fkn useless. No inspections in 18 months (good for friend). When the stove/oven died, friend phoned and emailed the agent only to get a reply a month later saying they’d been overseas for six weeks. Too bad if there was an emergency.

Both property managers I’ve had at this place have noted and photographed maintenance that needs doing, and informed the owner. But the owner won’t do anything unless it is an actual emergency.