Centrelink CGAGF.

Who else has got one and what did yo do?

Woodie said:

Centrelink CGAGF.

Who else has got one and what did yo do?

Send the letter back to them.

Ask for another mindless robot to recheck it..

Keep doing this until they finally mange to get it right.

The war chest has been filled, and the Ladies Auxiliary has been recruited to provide sandwiches and liquid refreshments. I expect this to be a long and arduous battle with many casualties along the way.

Centrelink are proving to be as obstinate and immovable as an outback brick shithouse.

Centrelink office, here I come. Be warned.

I haven’t got one. But then I’ve never got anything from Centrelink.

Michael V said:

I haven’t got one. But then I’ve never got anything from Centrelink.

They reckon I owe them dole payments from back in 2015 and 2014. $1502 (over 4 months in 2015) and $1044 (over 7 months in 2013). Exactly the problem they go on about with these robodebt letters. And I’ve got prove them wrong. That means payslips and bank statements from back them from old previous employers.

Can they tell me exactly the dates and wage amounts I reported, and dole payment dates at the time? Nope. I probably have to go as far as an FOI request to get that info.

Woodie said:

Centrelink are proving to be as obstinate and immovable as an outback brick shithouse.

Centrelink office, here I come. Be warned.

Keep in mind that the Centrelink person you deal with may have every sympathy with your situation, and quite probably wants to help you as far as they possibly can. I’ve been on both sides of a Centrelink counter, and i know that they’re as much constricted by the laws and rules as are the ‘customers’.

The adage was that if the design of the social security system was in the hands of front-line staff, it’d be vastly different from what it is.

Flaws in this system have resulted in large numbers of Australians receiving inaccurate debt notices. The main problem has been comparing fortnightly income reported to Centrelink with annual pay information held by the ATO. This has led to errors where people have not worked consistently throughout a financial year.

captain_spalding said:

Woodie said:

Centrelink are proving to be as obstinate and immovable as an outback brick shithouse.

Centrelink office, here I come. Be warned.

Keep in mind that the Centrelink person you deal with may have every sympathy with your situation, and quite probably wants to help you as far as they possibly can. I’ve been on both sides of a Centrelink counter, and i know that they’re as much constricted by the laws and rules as are the ‘customers’.

The adage was that if the design of the social security system was in the hands of front-line staff, it’d be vastly different from what it is.

I recognise that Mr Spalding, and my dealings with them will be done accordingly.

captain_spalding said:

Woodie said:

Centrelink are proving to be as obstinate and immovable as an outback brick shithouse.

Centrelink office, here I come. Be warned.

Keep in mind that the Centrelink person you deal with may have every sympathy with your situation, and quite probably wants to help you as far as they possibly can. I’ve been on both sides of a Centrelink counter, and i know that they’re as much constricted by the laws and rules as are the ‘customers’.

The adage was that if the design of the social security system was in the hands of front-line staff, it’d be vastly different from what it is.

I was in C’Link t’other day and I asked the woman what she thought of robodebt. she rolled her eyes.

Woodie said:

Michael V said:

I haven’t got one. But then I’ve never got anything from Centrelink.

They reckon I owe them dole payments from back in 2015 and 2014. $1502 (over 4 months in 2015) and $1044 (over 7 months in 2013). Exactly the problem they go on about with these robodebt letters. And I’ve got prove them wrong. That means payslips and bank statements from back them from old previous employers.

Can they tell me exactly the dates and wage amounts I reported, and dole payment dates at the time? Nope. I probably have to go as far as an FOI request to get that info.

Bar-stewards!

Woodie said:

I recognise that Mr Spalding, and my dealings with them will be done accordingly.

Good on yer, Woodie. I had a few ‘customers’ come in who were clearly looking for someone to abuse and to provoke into a fight. Some of them actually got more agitated when they realised i wasn’t going to play that game.

One such lady went away so frustrated at not being able to provoke me that she rang Centrelink’s call line, and dictated a litany of fictional complaint about me, alleging that i’d abused her, used foul language, and threatened her with physical violence.

captain_spalding said:

Woodie said:

I recognise that Mr Spalding, and my dealings with them will be done accordingly.

Good on yer, Woodie. I had a few ‘customers’ come in who were clearly looking for someone to abuse and to provoke into a fight. Some of them actually got more agitated when they realised i wasn’t going to play that game.

One such lady went away so frustrated at not being able to provoke me that she rang Centrelink’s call line, and dictated a litany of fictional complaint about me, alleging that i’d abused her, used foul language, and threatened her with physical violence.

That’s nothing! At BN I got yelled at by a customer for………..breathing.

kii said:

That’s nothing! At BN I got yelled at by a customer for………..breathing.

Gol’ durn furriners! Usin’ up all our American oxygen!

captain_spalding said:

kii said:

That’s nothing! At BN I got yelled at by a customer for………..breathing.

Gol’ durn furriners! Usin’ up all our American oxygen!

You’re not far off.

‘Labor to investigate allegations of branch stacking in Melbourne’ – ABC News

‘Anthony Albanese’s chance to lead Labor now rests with circumstances beyond his control, but backers are confident the “anti-coup” protections Kevin Rudd put in place can be swept aside’ – ABC News

‘Political operatives may have committed a crime in their smear campaign against Labor preselection candidate Kel Wat’ – ABC News

Must be an election coming up. Labor is gearing itself up to cut off its nose to spite its face. Again.

captain_spalding said:

Woodie said:

I recognise that Mr Spalding, and my dealings with them will be done accordingly.

Good on yer, Woodie. I had a few ‘customers’ come in who were clearly looking for someone to abuse and to provoke into a fight. Some of them actually got more agitated when they realised i wasn’t going to play that game.

One such lady went away so frustrated at not being able to provoke me that she rang Centrelink’s call line, and dictated a litany of fictional complaint about me, alleging that i’d abused her, used foul language, and threatened her with physical violence.

All that will change once Robocop is deployed in regards to Robodebt anger

captain_spalding said:

‘Labor to investigate allegations of branch stacking in Melbourne’ – ABC News

‘Anthony Albanese’s chance to lead Labor now rests with circumstances beyond his control, but backers are confident the “anti-coup” protections Kevin Rudd put in place can be swept aside’ – ABC News

‘Political operatives may have committed a crime in their smear campaign against Labor preselection candidate Kel Wat’ – ABC News

Must be an election coming up. Labor is gearing itself up to cut off its nose to spite its face. Again.

Oops, sorry. Wrong thread. Again.

It’s started. Centrelink has refused to record my phone call for later reference.

Woodie said:

It’s started. Centrelink has refused to record my phone call for later reference.

You can record it yourself.

But, you do have to tell them that you’re doing it, and your recording equipment has to inject a ‘beep’ into the call at regular intervals, to indicate that it’s being recorded.

captain_spalding said:

Woodie said:

It’s started. Centrelink has refused to record my phone call for later reference.

You can record it yourself.

But, you do have to tell them that you’re doing it, and your recording equipment has to inject a ‘beep’ into the call at regular intervals, to indicate that it’s being recorded.

Woodie “this phone call is being recorded for quality assurance purposes, BEEEEEPPPPP!!!!!!!”

… at least there was no wait time at all when calling Centrelink.

Woodie said:

Michael V said:

I haven’t got one. But then I’ve never got anything from Centrelink.

They reckon I owe them dole payments from back in 2015 and 2014. $1502 (over 4 months in 2015) and $1044 (over 7 months in 2013). Exactly the problem they go on about with these robodebt letters. And I’ve got prove them wrong. That means payslips and bank statements from back them from old previous employers.

Can they tell me exactly the dates and wage amounts I reported, and dole payment dates at the time? Nope. I probably have to go as far as an FOI request to get that info.

My advice FWIW…

Just pay the pricks . As a bloke who can afford to buy a brand new tractor and bend it, you don’t need all the hassle and heartburn.

Watch this space……………………. Oh boy.

45 mins on the phone……. The “debt” is now cut in half. Still don’t agree. Lodging formal review.

FMD you have to know what you’re doing. Forearmed is fore prepared.

The dates/times/amounts of income reported at the time and amounts of dole paid are NOT used for calculating these robodebt letters.

Centrelink don’t have the dates/times/amounts of income reported every two weeks, nor do they have the amounts/dates etc of dole paid at the time. You must get payslips and bank statements at the time and send them to us. And then we will review you’re case.

ME: Yes Centrelink do have that info. It’s called an ADEX. I request an ADEX please.

THEM: OK…. Centrelink cannot provide an ADEX without having your case reviewed. I can read those number out to you over the phone.

ME: No you won’t. You will send it to me.

Then they agreed to “review” it while I waited on hold. (So they DO have the income/payments data)

Review states debt is now half.

Review and ADEX is in the mail. Keep watching this space until $$$$$ = zero.

FOI request will be made as well.

Woodie said:

FMD you have to know what you’re doing. Forearmed is fore prepared.

The dates/times/amounts of income reported at the time and amounts of dole paid are NOT used for calculating these robodebt letters.

Centrelink don’t have the dates/times/amounts of income reported every two weeks, nor do they have the amounts/dates etc of dole paid at the time. You must get payslips and bank statements at the time and send them to us. And then we will review you’re case.

ME: Yes Centrelink do have that info. It’s called an ADEX. I request an ADEX please.

THEM: OK…. Centrelink cannot provide an ADEX without having your case reviewed. I can read those number out to you over the phone.

ME: No you won’t. You will send it to me.

Then they agreed to “review” it while I waited on hold. (So they DO have the income/payments data)

Review states debt is now half.

Review and ADEX is in the mail. Keep watching this space until $$$$$ = zero.

FOI request will be made as well.

This is why I requested the call be recorded, and they refused.

Ian said:

Woodie said:

Michael V said:

I haven’t got one. But then I’ve never got anything from Centrelink.

They reckon I owe them dole payments from back in 2015 and 2014. $1502 (over 4 months in 2015) and $1044 (over 7 months in 2013). Exactly the problem they go on about with these robodebt letters. And I’ve got prove them wrong. That means payslips and bank statements from back them from old previous employers.

Can they tell me exactly the dates and wage amounts I reported, and dole payment dates at the time? Nope. I probably have to go as far as an FOI request to get that info.

My advice FWIW…

Just pay the pricks . As a bloke who can afford to buy a brand new tractor and bend it, you don’t need all the hassle and heartburn.

No. I won’t. 45 mins on the phone just cut $1000 off it. Next stop. My local Federal MP. and FOI request.

I think a FOI costs a bit of money?

Woodie said:

FMD you have to know what you’re doing. Forearmed is fore prepared.

The dates/times/amounts of income reported at the time and amounts of dole paid are NOT used for calculating these robodebt letters.

Centrelink don’t have the dates/times/amounts of income reported every two weeks, nor do they have the amounts/dates etc of dole paid at the time. You must get payslips and bank statements at the time and send them to us. And then we will review you’re case.

ME: Yes Centrelink do have that info. It’s called an ADEX. I request an ADEX please.

THEM: OK…. Centrelink cannot provide an ADEX without having your case reviewed. I can read those number out to you over the phone.

ME: No you won’t. You will send it to me.

Then they agreed to “review” it while I waited on hold. (So they DO have the income/payments data)

Review states debt is now half.

Review and ADEX is in the mail. Keep watching this space until $$$$$ = zero.

FOI request will be made as well.

Woodie said:

Woodie said:

FMD you have to know what you’re doing. Forearmed is fore prepared.

The dates/times/amounts of income reported at the time and amounts of dole paid are NOT used for calculating these robodebt letters.

Centrelink don’t have the dates/times/amounts of income reported every two weeks, nor do they have the amounts/dates etc of dole paid at the time. You must get payslips and bank statements at the time and send them to us. And then we will review you’re case.

ME: Yes Centrelink do have that info. It’s called an ADEX. I request an ADEX please.

THEM: OK…. Centrelink cannot provide an ADEX without having your case reviewed. I can read those number out to you over the phone.

ME: No you won’t. You will send it to me.

Then they agreed to “review” it while I waited on hold. (So they DO have the income/payments data)

Review states debt is now half.

Review and ADEX is in the mail. Keep watching this space until $$$$$ = zero.

FOI request will be made as well.

This is why I requested the call be recorded, and they refused.

What an ADEX?

Michael V said:

Woodie said:

Woodie said:

FMD you have to know what you’re doing. Forearmed is fore prepared.

The dates/times/amounts of income reported at the time and amounts of dole paid are NOT used for calculating these robodebt letters.

Centrelink don’t have the dates/times/amounts of income reported every two weeks, nor do they have the amounts/dates etc of dole paid at the time. You must get payslips and bank statements at the time and send them to us. And then we will review you’re case.

ME: Yes Centrelink do have that info. It’s called an ADEX. I request an ADEX please.

THEM: OK…. Centrelink cannot provide an ADEX without having your case reviewed. I can read those number out to you over the phone.

ME: No you won’t. You will send it to me.

Then they agreed to “review” it while I waited on hold. (So they DO have the income/payments data)

Review states debt is now half.

Review and ADEX is in the mail. Keep watching this space until $$$$$ = zero.

FOI request will be made as well.

This is why I requested the call be recorded, and they refused.

What an ADEX?

a debt explanation.

JudgeMental said:

Michael V said:

Woodie said:

This is why I requested the call be recorded, and they refused.

What an ADEX?

a debt explanation.

automatic debt explanation

Peak Warming Man said:

I think a FOI costs a bit of money?

Nup. Zilch. Robodebt support groups provide you will how-to and templates. And I reckon I’m going to need the FOI stuff as well to sort this.

These robodebt letters affect anyone that may have had casual/part time work, reported valid income, and were paid all/some/none income support during that period, than moved on to full time employment with the same employer.

Michael V said:

What an ADEX?

A Debt EXplanation. Spreadsheet.

Woodie said:

Peak Warming Man said:

I think a FOI costs a bit of money?

Nup. Zilch. Robodebt support groups provide you will how-to and templates. And I reckon I’m going to need the FOI stuff as well to sort this.

These robodebt letters affect anyone that may have had casual/part time work, reported valid income, and were paid all/some/none income support during that period, than moved on to full time employment with the same employer.

My daughter got a Centrelink debt as they put her on the wrong payment even though she told them she was studying, she was entitled to an allowance either way, appealed it got some reduction but still had to make repayments. She got a letter a few weeks ago saying they made a mistake and a refund of a few thousand dollars

Ya see. The way these robodebt letters work.

Take one financial year 5 years ago.

You are on income support for part of that year. Say first 6 months. You also have employment for part of that financial year. Say the last 8 months, where there is a 2 month overlap in the middle.

In that 2 month overlap, you had just casual work, or part time work with that employer, you report you income as required, and are entitled to income support, based on the reported income during that 2 month overlap. You then move to full time employment with the SAME employer, and exit income support.

What these robodebt letters do, is take the TOTAL amount earned from that employer and apportion it EQUALLY over the entire employment period, including any period where you may have earned little of no income from the employer, and also received some/little/no income support.

Then equally apportioned over the period you were on income support = not entitled to income support at the time.

Then I…. yes I, must provided evidence (payslips etc) from an employer I no longer work for, from 5 years ago.

Cymek said:

Woodie said:

Peak Warming Man said:

I think a FOI costs a bit of money?

Nup. Zilch. Robodebt support groups provide you will how-to and templates. And I reckon I’m going to need the FOI stuff as well to sort this.

These robodebt letters affect anyone that may have had casual/part time work, reported valid income, and were paid all/some/none income support during that period, than moved on to full time employment with the same employer.

My daughter got a Centrelink debt as they put her on the wrong payment even though she told them she was studying, she was entitled to an allowance either way, appealed it got some reduction but still had to make repayments. She got a letter a few weeks ago saying they made a mistake and a refund of a few thousand dollars

These robodebt letters, Mr Mek, do NOT utilise all the relevant info when they are generated. ATO data used is total amount salary paid and from/to dates. If the from/to dates overlap, then total amount salary paid is spread equally over the employment period. This “equally spread amount” is then applied to the periods you received income support and whether you were entitled to it or not, regardless of what you actually earned at the time.

Woodie said:

Peak Warming Man said:

I think a FOI costs a bit of money?

Nup. Zilch. Robodebt support groups provide you will how-to and templates. And I reckon I’m going to need the FOI stuff as well to sort this.

These robodebt letters affect anyone that may have had casual/part time work, reported valid income, and were paid all/some/none income support during that period, than moved on to full time employment with the same employer.

Might need to check, from my government time FOI requests were billed at reasonable costs of production which depended on complexity and the salaries of the people doing the chasing. The FOI request before it went to the answering department had attached to it the cost.

JudgeMental said:

Michael V said:

Woodie said:

This is why I requested the call be recorded, and they refused.

What an ADEX?

a debt explanation.

I don’t get it.

Off to town. Will go via the bank and see if I can get bank statements from the time. I’m gunna need them methinks.

Woodie said:

Ya see. The way these robodebt letters work.

Take one financial year 5 years ago.

You are on income support for part of that year. Say first 6 months. You also have employment for part of that financial year. Say the last 8 months, where there is a 2 month overlap in the middle.

In that 2 month overlap, you had just casual work, or part time work with that employer, you report you income as required, and are entitled to income support, based on the reported income during that 2 month overlap. You then move to full time employment with the SAME employer, and exit income support.

What these robodebt letters do, is take the TOTAL amount earned from that employer and apportion it EQUALLY over the entire employment period, including any period where you may have earned little of no income from the employer, and also received some/little/no income support.

Then equally apportioned over the period you were on income support = not entitled to income support at the time.

Then I…. yes I, must provided evidence (payslips etc) from an employer I no longer work for, from 5 years ago.

Yair I was aware of that. It’s a bit of nastiness.

AwesomeO said:

Woodie said:

Peak Warming Man said:

I think a FOI costs a bit of money?

Nup. Zilch. Robodebt support groups provide you will how-to and templates. And I reckon I’m going to need the FOI stuff as well to sort this.

These robodebt letters affect anyone that may have had casual/part time work, reported valid income, and were paid all/some/none income support during that period, than moved on to full time employment with the same employer.

Might need to check, from my government time FOI requests were billed at reasonable costs of production which depended on complexity and the salaries of the people doing the chasing. The FOI request before it went to the answering department had attached to it the cost.

Not according to this, Mr O. https://www.notmydebt.com.au/get-help/freedom-information

Woodie said:

Michael V said:

What an ADEX?

A Debt EXplanation. Spreadsheet.

So you provide that to them?

Michael V said:

Woodie said:

Ya see. The way these robodebt letters work.

Take one financial year 5 years ago.

You are on income support for part of that year. Say first 6 months. You also have employment for part of that financial year. Say the last 8 months, where there is a 2 month overlap in the middle.

In that 2 month overlap, you had just casual work, or part time work with that employer, you report you income as required, and are entitled to income support, based on the reported income during that 2 month overlap. You then move to full time employment with the SAME employer, and exit income support.

What these robodebt letters do, is take the TOTAL amount earned from that employer and apportion it EQUALLY over the entire employment period, including any period where you may have earned little of no income from the employer, and also received some/little/no income support.

Then equally apportioned over the period you were on income support = not entitled to income support at the time.

Then I…. yes I, must provided evidence (payslips etc) from an employer I no longer work for, from 5 years ago.

Yair I was aware of that. It’s a bit of nastiness.

Like a lot of things…. pfffft……. someone else’s problem. Until it happens to you.

Woodie said:

AwesomeO said:

Woodie said:

Nup. Zilch. Robodebt support groups provide you will how-to and templates. And I reckon I’m going to need the FOI stuff as well to sort this.

These robodebt letters affect anyone that may have had casual/part time work, reported valid income, and were paid all/some/none income support during that period, than moved on to full time employment with the same employer.

Might need to check, from my government time FOI requests were billed at reasonable costs of production which depended on complexity and the salaries of the people doing the chasing. The FOI request before it went to the answering department had attached to it the cost.

Not according to this, Mr O. https://www.notmydebt.com.au/get-help/freedom-information

Ahh, ok, just guessing here that may only refer to information the government holds on an individual and requested by that individual.

….. and before I go

I’m as mad as hell and I’m not going to take this any more

Michael V said:

Woodie said:

Michael V said:

What an ADEX?

A Debt EXplanation. Spreadsheet.

So you provide that to them?

Nope. They first said they didn’t have that info, which my research tells me is not true. They then said they’d read it to me over the phone. Again, research tells me is that is what they will try first. However they are required to send it to you if requested. It’s data they have, but initially told me they didn’t. (Again research tells me they will say this too). An ADEX details/dates/amount of income I declared at the time, and details/dates/amounts of dole paid at the time. Data that is NOT used in calculating the amount they want repaid, and will only be used if you lodge an appeal, and request a formal review.

Michael V said:

Woodie said:

What these robodebt letters do, is take the TOTAL amount earned from that employer and apportion it EQUALLY over the entire employment period, including any period where you may have earned little of no income from the employer, and also received some/little/no income support.

Then equally apportioned over the period you were on income support = not entitled to income support at the time.

Then I…. yes I, must provided evidence (payslips etc) from an employer I no longer work for, from 5 years ago.

Yair I was aware of that. It’s a bit of nastiness.

That’s because the debt calculations are done on figures from the ATO for your whole-year earnings.

We used to have troubles with income for people who worked for some of the year e.g. casual teachers.

There were two ways to assess the impact of the temporary income:

1. assess it all as income affecting just the period for which they were employed. This might mean that they were entitled to no income support at all for that period of e.g. several weeks, in which case we’d balance it by withholding payment from them for an equivalent period i.e. short, severe period of deprivation.

2. Assess it as income spread/averaged over a longer period, perhaps six months or more. The effect would be to reduce their payments for a longer period, but by a much smaller amount i.e. longer but lesser deprivation.

The method to be employed was up to the ‘customer’. They were the only two choices we had, no tinkering and using this method here, that methodthere allowed, although some people would want us to do just that, and got riled when told we couldn’t.

This is info from some years back now.

Woodie said:

Michael V said:

Woodie said:

A Debt EXplanation. Spreadsheet.

So you provide that to them?

Nope. They first said they didn’t have that info, which my research tells me is not true. They then said they’d read it to me over the phone. Again, research tells me is that is what they will try first. However they are required to send it to you if requested. It’s data they have, but initially told me they didn’t. (Again research tells me they will say this too). An ADEX details/dates/amount of income I declared at the time, and details/dates/amounts of dole paid at the time. Data that is NOT used in calculating the amount they want repaid, and will only be used if you lodge an appeal, and request a formal review.

Ah, thanks.

So the truth is that they have all the data necessary to make correct robodebt calculations. They were just cheap and didn’t program for its use. (One could be a little less gracious and suggest that it’s a deliberate ploy to bully people into paying an extra, illegitimate tax.)

I suppose I’ll have to learn how to deal with Centrelink in a couple of years time, when I apply for the aged pension.

Michael V said:

So the truth is that they have all the data necessary to make correct robodebt calculations. They were just cheap and didn’t program for its use. (One could be a little less gracious and suggest that it’s a deliberate ploy to bully people into paying an extra, illegitimate tax.)

The methods would be dictated from Canberra, undoubtedly to try to disguise the fact that the processes that the people in Canberra created are deeply flawed, and to save face for them.

I feel sure that call-centre and front-office staff are quite aware of and displeased about the iniquity of what they’re told to say and do, but have no choice in it.

More than once, we’d go to training sessions about changes to benefits and assessment policies and payment policies which had come out of Canberra, and the cry would go up, ‘but that’s bullshit!’.

Bullshit it was, and it was up to us to make it work.

captain_spalding said:

Michael V said:

So the truth is that they have all the data necessary to make correct robodebt calculations. They were just cheap and didn’t program for its use. (One could be a little less gracious and suggest that it’s a deliberate ploy to bully people into paying an extra, illegitimate tax.)

The methods would be dictated from Canberra, undoubtedly to try to disguise the fact that the processes that the people in Canberra created are deeply flawed, and to save face for them.

I feel sure that call-centre and front-office staff are quite aware of and displeased about the iniquity of what they’re told to say and do, but have no choice in it.

Judging by what my research told me, and the way I was responded too, was exactly the same. Seem they may have been pretty highly trained in exactly what/how Centrelink staff are to respond to this.

One thing I should have done, but. Was to make sure that my request for the call to be recorded, and there was a refusal to do so, was noted on the call/case record/notes of my 45 minute phone call.

My daughter got pinged by Centrelink. She told them in an interview that she was living with a boyfriend (against dad’s advice not to inform them).

Out of the blue, towards the end of her uni course, a debt collector turned up demanding $8,000,000.. Had to pay it off over many years.

Umm.. $8G

Ian said:

Umm.. $8G

Well, i had been thinking that it would indeed take many years…

Ian said:

My daughter got pinged by Centrelink. She told them in an interview that she was living with a boyfriend (against dad’s advice not to inform them).

Out of the blue, towards the end of her uni course, a debt collector turned up demanding $8,000,000.. Had to pay it off over many years.

If only she had been a politician conducting an illicit affair, they would have found there was nothing to pay back….

Smiths in the Matrix

run

ruby said:

Ian said:

My daughter got pinged by Centrelink. She told them in an interview that she was living with a boyfriend (against dad’s advice not to inform them).

Out of the blue, towards the end of her uni course, a debt collector turned up demanding $8,000,000.. Had to pay it off over many years.

If only she had been a politician conducting an illicit affair, they would have found there was nothing to pay back….

:)

Ian said:

My daughter got pinged by Centrelink. She told them in an interview that she was living with a boyfriend (against dad’s advice not to inform them).

Out of the blue, towards the end of her uni course, a debt collector turned up demanding $8,000,000.. Had to pay it off over many years.

Apparently if you share a house with a male they can consider you in a relationship even if you are just housemates

Woodie said:

captain_spalding said:

Michael V said:

So the truth is that they have all the data necessary to make correct robodebt calculations. They were just cheap and didn’t program for its use. (One could be a little less gracious and suggest that it’s a deliberate ploy to bully people into paying an extra, illegitimate tax.)

The methods would be dictated from Canberra, undoubtedly to try to disguise the fact that the processes that the people in Canberra created are deeply flawed, and to save face for them.

I feel sure that call-centre and front-office staff are quite aware of and displeased about the iniquity of what they’re told to say and do, but have no choice in it.

Judging by what my research told me, and the way I was responded too, was exactly the same. Seem they may have been pretty highly trained in exactly what/how Centrelink staff are to respond to this.

One thing I should have done, but. Was to make sure that my request for the call to be recorded, and there was a refusal to do so, was noted on the call/case record/notes of my 45 minute phone call.

I would be noting it on my contemporaneous notes, though, Woodie.

guess I should make some sort of useful contribution, make something up

was it as far back as 2007, perhaps before (as recall from later newspaper reports) the smith virus could get your internet activity records from your internet provider, email contacts, phone records, and join dots, even trawl the internet for a look-see. There seemed to be evidence of that latter thing on the internet.

the smith virus may have got very busy from there on, it evolved.

welcome the machines.

Cymek said:

Ian said:

My daughter got pinged by Centrelink. She told them in an interview that she was living with a boyfriend (against dad’s advice not to inform them).

Out of the blue, towards the end of her uni course, a debt collector turned up demanding $8,000,000.. Had to pay it off over many years.

Apparently if you share a house with a male they can consider you in a relationship even if you are just housemates

What happens if you are living with three other blokes and an alpaca?

Ian said:

Cymek said:

Ian said:

My daughter got pinged by Centrelink. She told them in an interview that she was living with a boyfriend (against dad’s advice not to inform them).

Out of the blue, towards the end of her uni course, a debt collector turned up demanding $8,000,000.. Had to pay it off over many years.

Apparently if you share a house with a male they can consider you in a relationship even if you are just housemates

What happens if you are living with three other blokes and an alpaca?

sucks air through teeth
That’s quite a relationship.

Ian said:

Cymek said:

Ian said:

My daughter got pinged by Centrelink. She told them in an interview that she was living with a boyfriend (against dad’s advice not to inform them).

Out of the blue, towards the end of her uni course, a debt collector turned up demanding $8,000,000.. Had to pay it off over many years.

Apparently if you share a house with a male they can consider you in a relationship even if you are just housemates

What happens if you are living with three other blokes and an alpaca?

Probably get a kinky pension

Fight em all the way woodie. I have read numerous times about people paying the last number offered for pay back of $120. IT might seem a cheap way of getting out of it but the truth is that it gets chalked up for a win for them. When to hassle and scare people for weeks and months isn’t a win for $120.

Michael V said:

I suppose I’ll have to learn how to deal with Centrelink in a couple of years time, when I apply for the aged pension.

Cheer up you might fall under a bus beforehand.

PermeateFree said:

Michael V said:

I suppose I’ll have to learn how to deal with Centrelink in a couple of years time, when I apply for the aged pension.

Cheer up you might fall under a bus beforehand.

If they hassle me I’ll tell them that I already donated. Anyway, it isn’t them it is Scott Morrison.

Michael V said:

I suppose I’ll have to learn how to deal with Centrelink in a couple of years time, when I apply for the aged pension.

Even the aged pensioners are having Centrelink troubles, it looks like applying early might be a good idea-
https://www.theherald.com.au/story/5491064/ridiculous-wait-to-process-pension/

ruby said:

Michael V said:

I suppose I’ll have to learn how to deal with Centrelink in a couple of years time, when I apply for the aged pension.

Even the aged pensioners are having Centrelink troubles, it looks like applying early might be a good idea-
https://www.theherald.com.au/story/5491064/ridiculous-wait-to-process-pension/

:(

Rule by scum.

sarahs mum said:

ruby said:

Michael V said:

I suppose I’ll have to learn how to deal with Centrelink in a couple of years time, when I apply for the aged pension.

Even the aged pensioners are having Centrelink troubles, it looks like applying early might be a good idea-
https://www.theherald.com.au/story/5491064/ridiculous-wait-to-process-pension/

:(

Rule by scum.

As I said, his name is Scott Morrison.

Ian said:

My daughter got pinged by Centrelink. She told them in an interview that she was living with a boyfriend (against dad’s advice not to inform them).

Out of the blue, towards the end of her uni course, a debt collector turned up demanding $8,000,000.. Had to pay it off over many years.

yeah $8 mil would take many years.

>As I said, his name is Scott

got scott up your nose, rb

:-)

transition said:

>As I said, his name is Scott

got scott up your nose, rb

:-)

:-)