My son (SW Sydney) has had his account cleaned out. Commbank.
He’s been into branch and they said it happened in Victoria.
Long story short, they say investigation can take 40 days.
I’m waiting for his physical presence to get more info.
1. How does this happen?
2. Is it normal for a bank to take so long to return your money when it’s obvious you were not in another state yesterday?
(he’s not with optus)
It does seem excessive
I wonder how long is would take them to check were and when it was done, minutes I’d assume
Can’t imagine it would be hard for your son to prove were he was at time the transactions took place
Cymek said:
It does seem excessive
I wonder how long is would take them to check were and when it was done, minutes I’d assume
Can’t imagine it would be hard for your son to prove were he was at time the transactions took place
If his mobile had location turned on there would be a record of it.
roughbarked said:
Cymek said:
It does seem excessive
I wonder how long is would take them to check were and when it was done, minutes I’d assume
Can’t imagine it would be hard for your son to prove were he was at time the transactions took place
If his mobile had location turned on there would be a record of it.
Yes or if at work get a signed affidavit and/or letter from work saying you were at work when they occurred.
it happens through either existing knowledge of numbers or scanning of cards
it often can take a month or two since the whole system is slow, but you can also request emergency funds.. (afaik). I know my bank allowed a transaction of funds when mine got stolen (it was only 500$ used but they still offered me the funds in advance (pending) if I needed it)
It doesn’t surprise me that it is going to take that long.
Been to the bank. we’re the 4th lot she’s seen today.
there’s a skimming thing operating out of Victoria
Be aware everyone
Hey, Mr. Car,
Here’s a pic of a 50 ft steam pinnace:
It’s from one of those ‘boy’s books’ of bygone eras, probably 1920s, this one about the Navy, which i have in my bookselves.
It’s a 50 ft steam pinnace, which has the flag of a full Admiral on the bow.
As you can see, it has a 3 lb ‘quick-firing’ gun on the bow for picket duties.
The boat’s crew are wearing a uniform of black serge jumpers and white duck trousers, no doubt to give that touch of distinction to the crew of the Admiral’s barge. You can get away with stuff like that when you’re an Admiral.
Wrong thread, sorry.
captain_spalding said:
Hey, Mr. Car,Here’s a pic of a 50 ft steam pinnace:
It’s from one of those ‘boy’s books’ of bygone eras, probably 1920s, this one about the Navy, which i have in my bookselves.
It’s a 50 ft steam pinnace, which has the flag of a full Admiral on the bow.
As you can see, it has a 3 lb ‘quick-firing’ gun on the bow for picket duties.
The boat’s crew are wearing a uniform of black serge jumpers and white duck trousers, no doubt to give that touch of distinction to the crew of the Admiral’s barge. You can get away with stuff like that when you’re an Admiral.
purple said:
My son (SW Sydney) has had his account cleaned out. Commbank.
He’s been into branch and they said it happened in Victoria.
Long story short, they say investigation can take 40 days.
I’m waiting for his physical presence to get more info.
1. How does this happen?
2. Is it normal for a bank to take so long to return your money when it’s obvious you were not in another state yesterday?
Q1: Skimmer on an ATM or EFTPOS machine, or physical theft of card.
Q2: Yes. This is why I disable the paywave function on my ATM card, and use a credit card rather than a debit card.
If you find an obviously dodgy random transaction on your debit card statement, the bank will fix it up and give you a false sense of security. If you get cleaned out, it takes about 6 weeks for them to refund the money, and that is only after you jump through all the hoops for them.
I know several people who this has happened to, which is what I base the following advice around:
1. Steer clear of debit cards. If your credit card gets compromised, the bank has to get the money from you and you have protections in place for purchasing. If your debit card gets compromised, you have to try to get the money back from your bank, while also trying to pay rent and buy food.
2. If a debit card is the only option, get one linked to a sub-account that you control how much money it contains.
3. Disable paywave on your ATM card either by settings in the app or with deft scalpel work. This will mean any thief needs to use a PIN if it gets stolen. (Use your debit/credit card for paywave functions)
Sorry he had to learn the hard way that banks are arseholes.
Sorry he had to learn the hard way that banks are arseholes.
yeah. its been a frustrating day.
his card was not stolen.
purple said:
My son (SW Sydney) has had his account cleaned out. Commbank.
He’s been into branch and they said it happened in Victoria.
Long story short, they say investigation can take 40 days.
I’m waiting for his physical presence to get more info.
1. How does this happen?
2. Is it normal for a bank to take so long to return your money when it’s obvious you were not in another state yesterday?
This should be the number one news item. Not that silly little Optus thing.
> How does this happen?
Beats me. A number of techniques are familiar, but they only work one card at a time. This looks like wholesale slaughter.
> Disable paywave on your ATM card
Can’t do, and if I had then I wouldn’t have been able to buy groceries today.
I had to use paywave today because the insert card chip scanner failed a full eight times in a row, and the swipe wasn’t working.
mollwollfumble said:
> Disable paywave on your ATM card
Can’t do, and if I had then I wouldn’t have been able to buy groceries today.
I had to use paywave today because the insert card chip scanner failed a full eight times in a row, and the swipe wasn’t working.
That’s when you use a credit card for such things, and an ATM card for getting cash from an ATM, or emergencies by using the swipe or chip insert. If those methods don’t work on your card, then get a new one.