I need someone who’s more adept with the technology than am i.

My old Samsung Galaxy J3 mobile phone has suddenly ceased to make phone calls.

All of the other functions like internet etc. seem to be working, but when i try to call a phone number, it says that it’s ‘dialling’ for a minute or so, then just goes to ‘call ended’.

If put the sim card in another phone (Galaxy S8) that i have here, and it makes calls just fine.

So, it looks like there’s something on the J3 that’s stopping it getting the calls in or out.

I’ve checked everything i can think of on the phone, but with no improvement.

Can anyone suggest what’s going on, and how to remedy it, please?

captain_spalding said:

I need someone who’s more adept with the technology than am i.

My old Samsung Galaxy J3 mobile phone has suddenly ceased to make phone calls.

All of the other functions like internet etc. seem to be working, but when i try to call a phone number, it says that it’s ‘dialling’ for a minute or so, then just goes to ‘call ended’.

If put the sim card in another phone (Galaxy S8) that i have here, and it makes calls just fine.

So, it looks like there’s something on the J3 that’s stopping it getting the calls in or out.

I’ve checked everything i can think of on the phone, but with no improvement.

Can anyone suggest what’s going on, and how to remedy it, please?

If it has more than one slot for a sim a card try the other one.
I’m sure you’ve tried that, just a thought.

I can’t help, sorry.

Perhaps you could check the SIM contacts.

Perhaps you could reset to factory settings.

Michael V said:

I can’t help, sorry.

Perhaps you could check the SIM contacts.

Perhaps you could reset to factory settings.

Thanks, MV.

I did the factory reset last night. No improvement.

Peak Warming Man said:

captain_spalding said:

I need someone who’s more adept with the technology than am i.

My old Samsung Galaxy J3 mobile phone has suddenly ceased to make phone calls.

All of the other functions like internet etc. seem to be working, but when i try to call a phone number, it says that it’s ‘dialling’ for a minute or so, then just goes to ‘call ended’.

If put the sim card in another phone (Galaxy S8) that i have here, and it makes calls just fine.

So, it looks like there’s something on the J3 that’s stopping it getting the calls in or out.

I’ve checked everything i can think of on the phone, but with no improvement.

Can anyone suggest what’s going on, and how to remedy it, please?

If it has more than one slot for a sim a card try the other one.
I’m sure you’ve tried that, just a thought.

Afraid it has only the one slot. There was. apparently, some of this model that did have two slots, but the second slot is blanked off in this one.

What network are you with, and is it a 3G phone?

https://www.tio.com.au/sites/default/files/2023-12/AMTA_3G%20network%20closure%20release%20Fact%20Sheet.pdf

Link

It’s got me beat.

I’m lucky to have the old Galaxy S8 on hand. I’ll just use that.

AussieDJ said:

What network are you with, and is it a 3G phone?

https://www.tio.com.au/sites/default/files/2023-12/AMTA_3G%20network%20closure%20release%20Fact%20Sheet.pdf

Link

No, the J3 is a4G phone. I’m with Vodafone.

AussieDJ said:

What network are you with, and is it a 3G phone?

https://www.tio.com.au/sites/default/files/2023-12/AMTA_3G%20network%20closure%20release%20Fact%20Sheet.pdf

Link

DJ, i did, eventually, notice on the paged you referred me to this little paragraph:

Perhaps the J3’s time was at an end, after all.

My mobile phone voice traffic is quite minimal, so i think it’s quite possible that the day came, and i just didn’t notice it.

Have you tried reseating the ram? ;)

Kingy said:

Have you tried reseating the ram? ;)

No, he looked perfectly comfortable in his pen.

captain_spalding said:

AussieDJ said:

What network are you with, and is it a 3G phone?

https://www.tio.com.au/sites/default/files/2023-12/AMTA_3G%20network%20closure%20release%20Fact%20Sheet.pdf

Link

DJ, i did, eventually, notice on the paged you referred me to this little paragraph:

Perhaps the J3’s time was at an end, after all.

My mobile phone voice traffic is quite minimal, so i think it’s quite possible that the day came, and i just didn’t notice it.

It may be, but … how do mobile phones access the internet if not through the phone network?
And if the phone network is closed, how are you able to access the internet?

Can you enable WiFi on the phone and make calls through your home internet provider?

come on
you know it’s comin’

Ogmog said:

come on
you know it’s comin’

WHY you should “have seen it coming”
or
what makes me an Apple bonker

yes, they’re ridiculously expensive
because
it takes YEARS to perfect the given technology
before other companies rush in and copy (STEAL) it

btw
which is why Apple is famous for their Security
Look Ma, NO VIRII !
(well…almost)

Are there any contacts you can clean

Conductive connections can become oxised

Failing that

Move the sim card in and out of the connection if the connection on the phone can’t be cleaned/ accessed

Failing that

See if you can look through settings and it should show that the sim card is connecting with a particular carrier

See if there’s something in memory like phone numbers and try to save onto the sim card to 1 See if it can see the sim card 2 force it to wake up and understand it has a sim card installed

I’ve just fixed a problem with a x ray machine that neither the customer nor technical support could fix

I just plugged the hand trigger into a different port

Generally most machines can be fixed by carefully examining the outside of it, lightly tapping the enclosure then hitting the enclosure, bobbing up excitedly and shrieking at it. Never fails.

wookiemeister said:

Generally most machines can be fixed by carefully examining the outside of it, lightly tapping the enclosure then hitting the enclosure, bobbing up excitedly and shrieking at it. Never fails.

I’ve found threats to be effective, in some cases.

captain_spalding said:

wookiemeister said:

Generally most machines can be fixed by carefully examining the outside of it, lightly tapping the enclosure then hitting the enclosure, bobbing up excitedly and shrieking at it. Never fails.

I’ve found threats to be effective, in some cases.

Show the front camera the bin, then point at the phone, then point at the bin.

Tau.Neutrino said:

captain_spalding said:

wookiemeister said:

Generally most machines can be fixed by carefully examining the outside of it, lightly tapping the enclosure then hitting the enclosure, bobbing up excitedly and shrieking at it. Never fails.

I’ve found threats to be effective, in some cases.

Show the front camera the bin, then point at the phone, then point at the bin.

Devices can sometimes be coerced into co-operation by the arrival of a hammer.

captain_spalding said:

Tau.Neutrino said:

captain_spalding said:

I’ve found threats to be effective, in some cases.

Show the front camera the bin, then point at the phone, then point at the bin.

Devices can sometimes be coerced into co-operation by the arrival of a hammer.

If I had a hammer.

captain_spalding said:

I need someone who’s more adept with the technology than am i.

My old Samsung Galaxy J3 mobile phone has suddenly ceased to make phone calls.

All of the other functions like internet etc. seem to be working, but when i try to call a phone number, it says that it’s ‘dialling’ for a minute or so, then just goes to ‘call ended’.

If put the sim card in another phone (Galaxy S8) that i have here, and it makes calls just fine.

So, it looks like there’s something on the J3 that’s stopping it getting the calls in or out.

I’ve checked everything i can think of on the phone, but with no improvement.

Can anyone suggest what’s going on, and how to remedy it, please?

Have you tried turning it off and on?

poikilotherm said:

captain_spalding said:

I need someone who’s more adept with the technology than am i.

My old Samsung Galaxy J3 mobile phone has suddenly ceased to make phone calls.

All of the other functions like internet etc. seem to be working, but when i try to call a phone number, it says that it’s ‘dialling’ for a minute or so, then just goes to ‘call ended’.

If put the sim card in another phone (Galaxy S8) that i have here, and it makes calls just fine.

So, it looks like there’s something on the J3 that’s stopping it getting the calls in or out.

I’ve checked everything i can think of on the phone, but with no improvement.

Can anyone suggest what’s going on, and how to remedy it, please?

Have you tried turning it off and on?

:)

Michael V said:

poikilotherm said:

captain_spalding said:

I need someone who’s more adept with the technology than am i.

My old Samsung Galaxy J3 mobile phone has suddenly ceased to make phone calls.

All of the other functions like internet etc. seem to be working, but when i try to call a phone number, it says that it’s ‘dialling’ for a minute or so, then just goes to ‘call ended’.

If put the sim card in another phone (Galaxy S8) that i have here, and it makes calls just fine.

So, it looks like there’s something on the J3 that’s stopping it getting the calls in or out.

I’ve checked everything i can think of on the phone, but with no improvement.

Can anyone suggest what’s going on, and how to remedy it, please?

Have you tried turning it off and on?

:)

when all else fails:REBOOT

I think that the problem really lies with the age of the phone.

Dating from 2016, it seems, according to the various ‘status’ indicators that the phone displays, that it isn’t a 4G phone.

Neither, it seems, is the iteration i have of the Samsung S8 which i have, dating from 2018.

Now, with the 3G network switched off everywhere, the J3 from 2016 simply does not do phone calls at all, as it cannot connect to the voice call aspects of the network, and the S8 (which has LTE/3G/2G capabilities) will still do it, but struggles to maintain a connection to the network.

The solution seems to be a new phone.

I don’t need all the bells and whistles, and i’d rather avoid Nokia, or any of the Chinese brands like ZTE, so i may get a Samsung A05s for $297.

captain_spalding said:

I think that the problem really lies with the age of the phone.

Dating from 2016, it seems, according to the various ‘status’ indicators that the phone displays, that it isn’t a 4G phone.

Neither, it seems, is the iteration i have of the Samsung S8 which i have, dating from 2018.

Now, with the 3G network switched off everywhere, the J3 from 2016 simply does not do phone calls at all, as it cannot connect to the voice call aspects of the network, and the S8 (which has LTE/3G/2G capabilities) will still do it, but struggles to maintain a connection to the network.

The solution seems to be a new phone.

I don’t need all the bells and whistles, and i’d rather avoid Nokia, or any of the Chinese brands like ZTE, so i may get a Samsung A05s for $297.

My little Telstra Lite phone is a 3G phone and it still seems to be working. I used it last week to phone Mr buffy from Hamilton.

buffy said:

captain_spalding said:

I think that the problem really lies with the age of the phone.

Dating from 2016, it seems, according to the various ‘status’ indicators that the phone displays, that it isn’t a 4G phone.

Neither, it seems, is the iteration i have of the Samsung S8 which i have, dating from 2018.

Now, with the 3G network switched off everywhere, the J3 from 2016 simply does not do phone calls at all, as it cannot connect to the voice call aspects of the network, and the S8 (which has LTE/3G/2G capabilities) will still do it, but struggles to maintain a connection to the network.

The solution seems to be a new phone.

I don’t need all the bells and whistles, and i’d rather avoid Nokia, or any of the Chinese brands like ZTE, so i may get a Samsung A05s for $297.

My little Telstra Lite phone is a 3G phone and it still seems to be working. I used it last week to phone Mr buffy from Hamilton.

Who makes the Telstra lite?

roughbarked said:

buffy said:

captain_spalding said:

I think that the problem really lies with the age of the phone.

Dating from 2016, it seems, according to the various ‘status’ indicators that the phone displays, that it isn’t a 4G phone.

Neither, it seems, is the iteration i have of the Samsung S8 which i have, dating from 2018.

Now, with the 3G network switched off everywhere, the J3 from 2016 simply does not do phone calls at all, as it cannot connect to the voice call aspects of the network, and the S8 (which has LTE/3G/2G capabilities) will still do it, but struggles to maintain a connection to the network.

The solution seems to be a new phone.

I don’t need all the bells and whistles, and i’d rather avoid Nokia, or any of the Chinese brands like ZTE, so i may get a Samsung A05s for $297.

My little Telstra Lite phone is a 3G phone and it still seems to be working. I used it last week to phone Mr buffy from Hamilton.

Who makes the Telstra lite?

No idea. I bought it some years ago from the Post Office. It was Very Cheap. I only need it as a contact phone if I’m away from home. Practically no-one has the number and it’s not turned on unless I’m out shopping in Hamilton and Mr buffy is home, or if I go to the bush without him. I suppose I will have to see what is now available.

The are a few apps that show you what towers are around, and what carriers/bands are on them.

Try “Aus phone towers (3G 4G 5G)”

Kingy said:

The are a few apps that show you what towers are around, and what carriers/bands are on them.

Try “Aus phone towers (3G 4G 5G)”

+1