purple said:
trying to open a folder (not a file) that is zipped
eg Introduction.zip
I’ve tried right click >extract all
and just clicking on the folder and I get this message
“Please insert the last disk of the Multi-volume set and click OK to continue”
There is only one USB stick.on which she d/l the files from uni.
help please
Hmmm. If you zip up a folder, the resulting zip archive is a file. If Windows thinks that it’s a folder, then Something Weird is going on. Try renaming the folder to Introduction and then see what happens when you try to open it.
But I suspect that the zip archive is corrupt. This kind of error can occur if the USB stick is removed from the computer before the zip file is fully copied to it. Whenever you write to a USB it’s a Good Idea to ask the OS’s permission to remove it; IIRC, Windows has a little icon in the system tray that you click on to safely remove USB drives.
So she’ll probably have to d/l the files again, and to be on the safe side, format the USB drive first, in case the file system got damaged by the premature removal. The USB stick’s hardware is probably OK, but it might not be; re-formatting will discover if the hardware’s damaged.