Date: 18/07/2014 19:36:29
From: Aquila
ID: 561755
Subject: NetBank

Commonwealth NetBank is not very good.

The design, layout and functionality are all awefull.
I only have it because it is linked to my CommSec trading account.

Netbank dosn’t seem to provide a yearly statement summary, they provide one each month.
Do you think I can find anywhere to tell me my interest earned for the financial year….NO.

/

Who the hell designed their online banking, it’s ‘orrible
smh

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Date: 18/07/2014 19:42:16
From: wookiemeister
ID: 561759
Subject: re: NetBank

Aquila said:


Commonwealth NetBank is not very good.

The design, layout and functionality are all awefull.
I only have it because it is linked to my CommSec trading account.

Netbank dosn’t seem to provide a yearly statement summary, they provide one each month.
Do you think I can find anywhere to tell me my interest earned for the financial year….NO.

/

Who the hell designed their online banking, it’s ‘orrible
smh


It is questionable to say the least, they keep changing it – not for the better.

You should have basic statistics though

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Date: 18/07/2014 20:02:36
From: Aquila
ID: 561773
Subject: re: NetBank

Man, they make several billion dollars in profits every year and they can’t employ an IT team to design a decent online banking experience, not only does it look ….I don’t even know the appropriate word to use…it looks like a 12yo designed it and it isn’t intuitive or easy to navigate.

Also, I can’t seem to update any personal details online when logged in….seriously poor effort.

My evening rant, thanks for listening (reading)

)
)
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Date: 18/07/2014 20:03:37
From: party_pants
ID: 561776
Subject: re: NetBank

Aquila said:


Man, they make several billion dollars in profits every year and they can’t employ an IT team to design a decent online banking experience, not only does it look ….I don’t even know the appropriate word to use…it looks like a 12yo designed it and it isn’t intuitive or easy to navigate.

Also, I can’t seem to update any personal details online when logged in….seriously poor effort.

My evening rant, thanks for listening (reading)

)
)

I use ANZ. Their online banking site is good.

Reply Quote

Date: 18/07/2014 20:05:36
From: captain_spalding
ID: 561779
Subject: re: NetBank

From the way Aquila carries on, you’d think he imagines that banks should design processes for the convenience of customers!

Howls of derisive laughter, Bruce.

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Date: 18/07/2014 20:08:42
From: Aquila
ID: 561781
Subject: re: NetBank

Yeah, I use Westpac for my main online banking, their site is good and they will be upgrading it shortly, bring it inline with touch screen technology and providing an option for different view such as tiles or list etc. modernising the style as well.

Like I said, I only use NetBank because it’s linked to my CommSec trading account which is not too bad.

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Date: 18/07/2014 20:10:39
From: Aquila
ID: 561783
Subject: re: NetBank

captain_spalding said:


From the way Aquila carries on, you’d think he imagines that banks should design processes for the convenience of customers!

Howls of derisive laughter, Bruce.

LOL!
Was I that obvious… :D

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Date: 18/07/2014 20:14:47
From: Aquila
ID: 561786
Subject: re: NetBank

…times are tough in the real world my friend.

We may be losing our company supplied morning tea biscuits and cake due to budget contraints!

Reply Quote

Date: 18/07/2014 20:14:54
From: morrie
ID: 561787
Subject: re: NetBank

>Do you think I can find anywhere to tell me my interest earned for the financial year….NO.

it is always the first item in July in the statement that covers that period, but you don’t get that statement until September.

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Date: 18/07/2014 20:14:57
From: Speedy
ID: 561788
Subject: re: NetBank

party_pants said:


I use ANZ. Their online banking site is good.

We moved one of our business accounts from ANZ as, despite having a reasonable on-line facility, when things got a little tricky their standard procedure reverted back to

“We will post a code to you”.

Wha? NetBank is much better. Have you tried contacting them? They should be able to help you find it.

If you want ease of use, try Westpac. Lower fees for business accounts too.

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Date: 18/07/2014 20:15:41
From: captain_spalding
ID: 561789
Subject: re: NetBank

I long for the good ol’ days of banking, where house prices were doubling (if not trebling) almost overnight, and everyone was so desperate to buy any old ruin before it was priced out of their reach that they’d pay any interest rate you cared to name. No need for subterfuge and dodgy investment schemes back then. And it was legitimate! You could just keep pushing that rate up and up, and they kept queuing up for more.

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Date: 18/07/2014 20:17:30
From: Aquila
ID: 561793
Subject: re: NetBank

morrie said:


>Do you think I can find anywhere to tell me my interest earned for the financial year….NO.

it is always the first item in July in the statement that covers that period, but you don’t get that statement until September.

LMAO…thanks Morrie, you’re a shining light.

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Date: 18/07/2014 20:18:35
From: morrie
ID: 561798
Subject: re: NetBank

morrie said:


>Do you think I can find anywhere to tell me my interest earned for the financial year….NO.

it is always the first item in July in the statement that covers that period, but you don’t get that statement until September.


actually, look under ‘Account information”. The interest for the financial year is shown about 2/3 of the way down the page.

Reply Quote

Date: 18/07/2014 20:19:12
From: Speedy
ID: 561800
Subject: re: NetBank

Aquila said:


Yeah, I use Westpac for my main online banking, their site is good and they will be upgrading it shortly, bring it inline with touch screen technology and providing an option for different view such as tiles or list etc. modernising the style as well.

Like I said, I only use NetBank because it’s linked to my CommSec trading account which is not too bad.

I see you already do. The only reason we use CBA is because this particular business is a partnership, with the partner being familiar with them already.

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Date: 18/07/2014 20:20:42
From: Aquila
ID: 561802
Subject: re: NetBank

Speedy said:


Aquila said:

Yeah, I use Westpac for my main online banking, their site is good and they will be upgrading it shortly, bring it inline with touch screen technology and providing an option for different view such as tiles or list etc. modernising the style as well.

Like I said, I only use NetBank because it’s linked to my CommSec trading account which is not too bad.

I see you already do. The only reason we use CBA is because this particular business is a partnership, with the partner being familiar with them already.

)
Reply Quote

Date: 18/07/2014 20:25:14
From: captain_spalding
ID: 561806
Subject: re: NetBank

I banked with CBA for decades until i wanted a loan for a car.

In answer to my questions, i was told that there’d be stiff penalties for early pay-back of the loan, that i could only make additional payments on the loan in multiples of my regular repayment amount, and two or three other bemusing things i can’t recall (it was back in the 90s).

I remember hanging up the phone, thinking that the CBA was obviously keen to get out of the personal loans business.

I called Suncorp, and they said ‘no problem’ to everything i asked. And, it turned out that none of them were.

Goodbye, CBA.

Reply Quote

Date: 18/07/2014 20:28:50
From: wookiemeister
ID: 561811
Subject: re: NetBank

Aquila said:


Man, they make several billion dollars in profits every year and they can’t employ an IT team to design a decent online banking experience, not only does it look ….I don’t even know the appropriate word to use…it looks like a 12yo designed it and it isn’t intuitive or easy to navigate.

Also, I can’t seem to update any personal details online when logged in….seriously poor effort.

My evening rant, thanks for listening (reading)

)
)

Remember Aquila we are always here for you if you need to discuss your wealth options
Reply Quote

Date: 18/07/2014 20:30:22
From: Aquila
ID: 561814
Subject: re: NetBank

morrie said:


morrie said:

>Do you think I can find anywhere to tell me my interest earned for the financial year….NO.

it is always the first item in July in the statement that covers that period, but you don’t get that statement until September.


actually, look under ‘Account information”. The interest for the financial year is shown about 2/3 of the way down the page.


Thought I’d check out your suggestion…

View Accounts > Account Information

Sorry!
—————-
The page you are trying to access is temporarily unavailable.

Please try again later.


*chuckle…..smh

Reply Quote

Date: 18/07/2014 20:31:43
From: Speedy
ID: 561815
Subject: re: NetBank

captain_spalding said:


I banked with CBA for decades until i wanted a loan for a car.

In answer to my questions, i was told that there’d be stiff penalties for early pay-back of the loan, that i could only make additional payments on the loan in multiples of my regular repayment amount, and two or three other bemusing things i can’t recall (it was back in the 90s).

I remember hanging up the phone, thinking that the CBA was obviously keen to get out of the personal loans business.

I called Suncorp, and they said ‘no problem’ to everything i asked. And, it turned out that none of them were.

Goodbye, CBA.

Yes, I know what you mean.

After banking with Westpac since childhood, a teller tried to charge me $10 for a tax statement. I told her not to worry and that instead, I would withdraw all my money. It was a nervous walk next door to the nearest bank, State (I don’t think they exist any more). A few years later, Westpac they offered me the best home loan rate, so I switched back and have banked with them ever since, personal and business, with no dramas.

Reply Quote

Date: 18/07/2014 20:32:31
From: morrie
ID: 561817
Subject: re: NetBank

Aquila said:


morrie said:

morrie said:

>Do you think I can find anywhere to tell me my interest earned for the financial year….NO.

it is always the first item in July in the statement that covers that period, but you don’t get that statement until September.


actually, look under ‘Account information”. The interest for the financial year is shown about 2/3 of the way down the page.


Thought I’d check out your suggestion…

View Accounts > Account Information

Sorry!
—————-
The page you are trying to access is temporarily unavailable.

Please try again later.


*chuckle…..smh


lol!

I have to say, that often happens!

Reply Quote

Date: 18/07/2014 20:40:04
From: Aquila
ID: 561826
Subject: re: NetBank

morrie said:


Aquila said:

morrie said:

actually, look under ‘Account information”. The interest for the financial year is shown about 2/3 of the way down the page.


Thought I’d check out your suggestion…

View Accounts > Account Information

Sorry!
—————-
The page you are trying to access is temporarily unavailable.

Please try again later.


*chuckle…..smh


lol!

I have to say, that often happens!


hahaha….say it isn’t so, morrie… then I log off and I’m greeted with this gem.

Thank you for using NetBank (Australia’s #1 online bank).
You are now logged off.

Reply Quote

Date: 18/07/2014 21:16:43
From: Teleost
ID: 561866
Subject: re: NetBank

Aquila said:


Yeah, I use Westpac for my main online banking, their site is good and they will be upgrading it shortly, bring it inline with touch screen technology and providing an option for different view such as tiles or list etc. modernising the style as well.

Like I said, I only use NetBank because it’s linked to my CommSec trading account which is not too bad.

Raises eyebrow

I recently moved my credit card balance over to Westpac for another 12 months of interest free. Their site is bloody awful.

When I set up the internet banking the young lady on the other end of the phone was perplexed as to why I could possibly want a password longer than 6 characters that contained a mixture of uppercase, lowercase, numeric and other characters.

I’m really glad I don’t use them for my primary banking.

Reply Quote

Date: 18/07/2014 21:20:33
From: buffy
ID: 561867
Subject: re: NetBank

Do any other banks have the keyboard thing that Westpac use for password entry?

Reply Quote

Date: 18/07/2014 21:23:47
From: AwesomeO
ID: 561868
Subject: re: NetBank

buffy said:

Do any other banks have the keyboard thing that Westpac use for password entry?

That is pretty good and to my mind safer.

Reply Quote

Date: 18/07/2014 21:28:33
From: buffy
ID: 561872
Subject: re: NetBank

AwesomeO said:


buffy said:

Do any other banks have the keyboard thing that Westpac use for password entry?

That is pretty good and to my mind safer.

I like it. I’m not sure why I think it is safer, but it feels that way.

Reply Quote

Date: 18/07/2014 21:29:22
From: JudgeMental
ID: 561873
Subject: re: NetBank

neither my nab or bendigo have a keyboard thingo. my bendigo uses a digipass key which is a little dongle that you have which displays a number for verification.

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Date: 18/07/2014 21:29:24
From: party_pants
ID: 561874
Subject: re: NetBank

buffy said:

Do any other banks have the keyboard thing that Westpac use for password entry?

What’s this?

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Date: 18/07/2014 21:31:11
From: buffy
ID: 561877
Subject: re: NetBank

party_pants said:


buffy said:

Do any other banks have the keyboard thing that Westpac use for password entry?

What’s this?

https://businessonline.westpac.com.au/esis/Login/SrvPage

You put in your ID number and then hit the ‘keys’ with your password.

Reply Quote

Date: 18/07/2014 21:31:57
From: AwesomeO
ID: 561879
Subject: re: NetBank

party_pants said:


buffy said:

Do any other banks have the keyboard thing that Westpac use for password entry?

What’s this?

A virtual westpac keyboard so that your own keystrokes cannot be recorded.

Reply Quote

Date: 18/07/2014 21:33:33
From: party_pants
ID: 561880
Subject: re: NetBank

buffy said:


party_pants said:

buffy said:

Do any other banks have the keyboard thing that Westpac use for password entry?

What’s this?

https://businessonline.westpac.com.au/esis/Login/SrvPage

You put in your ID number and then hit the ‘keys’ with your password.

Not seen it before.

Reply Quote

Date: 18/07/2014 21:36:44
From: JudgeMental
ID: 561881
Subject: re: NetBank

http://lifehacker.com/5796816/why-multiword-phrases-make-more-secure-passwords-than-incomprehensible-gibberish

Reply Quote

Date: 18/07/2014 21:37:21
From: jjjust moi
ID: 561882
Subject: re: NetBank

party_pants said:


buffy said:

party_pants said:

What’s this?

https://businessonline.westpac.com.au/esis/Login/SrvPage

You put in your ID number and then hit the ‘keys’ with your password.

Not seen it before.


I think one of the incarnations of my credit union used to have that virtual keyboard.

Reply Quote

Date: 18/07/2014 21:38:22
From: JudgeMental
ID: 561883
Subject: re: NetBank

you can also use online password storage, you only need to remember the password to access your online password store.

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Date: 18/07/2014 21:38:52
From: buffy
ID: 561885
Subject: re: NetBank

NAB just have a place for your ID and another for your password and they are both done with keystrokes.

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Date: 18/07/2014 21:41:03
From: JudgeMental
ID: 561887
Subject: re: NetBank

is you keep your computer security systems up to date you should really have no probs. the encryption to the bank is pretty well impossible to crack.

most password guessing is by brute force so a password that would take a few years to crack is safe. unless you have lots of money that makes it worthwhile for crooks to spend the time.

Reply Quote

Date: 18/07/2014 21:41:50
From: stumpy_seahorse
ID: 561888
Subject: re: NetBank

AwesomeO said:


party_pants said:

buffy said:

Do any other banks have the keyboard thing that Westpac use for password entry?

What’s this?

A virtual westpac keyboard so that your own keystrokes cannot be recorded.

ANZ has 3 icons that you choose when you originally setup your online account, i don’t use online banking so i forget which ones ichose and can’t get into it if i wanted to

Reply Quote

Date: 18/07/2014 21:54:45
From: JudgeMental
ID: 561897
Subject: re: NetBank

http://arstechnica.com/business/2012/03/passphrases-only-marginally-more-secure-than-passwords-because-of-poor-choices/

Reply Quote

Date: 20/07/2014 06:05:49
From: Thomo
ID: 562407
Subject: re: NetBank

>Do you think I can find anywhere to tell me my interest earned for the financial year….NO.

Click on Account in Q
Click advanced search
Choose time period required
You can then search by credit only or type in Interest in keyword.
After that you can download and export in many formats ie Excel

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