OK brains trust….
For a job application.
Give examples of your demonstrated ability to:
Aside from providing a certificate of achievement (customer service employee of the month or similar), how does one demonstrate this?
Aquila said:
OK brains trust….For a job application.
Give examples of your demonstrated ability to:
- Deliver exceptional customer service through effective communication.
Aside from providing a certificate of achievement (customer service employee of the month or similar), how does one demonstrate this?
- /
“On several occasions I resisted punching the customer in the face”.
Aquila said:
OK brains trust….For a job application.
Give examples of your demonstrated ability to:
- Deliver exceptional customer service through effective communication.
Aside from providing a certificate of achievement (customer service employee of the month or similar), how does one demonstrate this?
- /
tell them why and under what circumstances you received the achievement…
Good one Carmen…LOL…yeah right on!
Arts, so I just make shit up?
Aquila said:
Good one Carmen…LOL…yeah right on!Arts, so I just make shit up?
no, you give examples of how you Delivered exceptional customer service through effective communication….
yes, just make something up that has an element of truth… they just want to see your conflict resolution skills..
Arts said:
Aquila said:
Good one Carmen…LOL…yeah right on!Arts, so I just make shit up?
no, you give examples of how you Delivered exceptional customer service through effective communication….
yes, just make something up that has an element of truth… they just want to see your conflict resolution skills..
Use an example if you have one of some difficult prick person whom you calmed down and helped especially say if it was someone who had nothing to do with your job.
there does need to be some element of truth though. You need to be able to recall the incident if/when you get to interview stage.
Sometimes I think they throw those questions in there just to see if you can write a paragraph legibly …
Ok, Arts, Cymek, that’s easy enough to briefly write about a specific situation, for some reason I thought they wanted some kind of tangible proof, and I’m thinking, how the fuck do I provide that without a certificate or a work reference specific to this…
LOL
The position is: Inventory Control / Storeperson
LOL again
Aquila said:
The position is: Inventory Control / Storeperson
LOL again
lot’s of opportunity to cause conflict… HR depts have really fucked up the interview process..
Arts said:
Aquila said:The position is: Inventory Control / Storeperson
LOL again
lot’s of opportunity to cause conflict… HR depts have really fucked up the interview process..
HR managers receive pretty good remuneration too.
I met one woman who was a HR manager with a salary around the $100k mark
:o
Is this because they are like politicians and know how to ‘talk spin and use cute/complicated language’ that makes little sense?
Aquila said:
Arts said:
Aquila said:The position is: Inventory Control / Storeperson
LOL again
lot’s of opportunity to cause conflict… HR depts have really fucked up the interview process..
HR managers receive pretty good remuneration too.
I met one woman who was a HR manager with a salary around the $100k mark:o
Is this because they are like politicians and know how to ‘talk spin and use cute/complicated language’ that makes little sense?
probably because they are the ones who hire and fire and control all the ‘personal review’ files “How shall I rate myself this year?” who polices the police?
Arts said:
probably because they are the ones who hire and fire and control all the ‘personal review’ files “How shall I rate myself this year?” who polices the police?
lol
Everyone is accountable to someone…apparently.
good luck, I hope you get the job
furious said:
- Deliver exceptional customer service through effective communication
LOL
Good one, furious!
Aquila said:
Is this because they are like politicians and know how to ‘talk spin and use cute/complicated language’ that makes little sense?
It’s because at times, they are given the most difficult task that any manager will ever need to undertake, that is, firing people. In one place I worked, we knew when it was firing day; the person doing the firing would have a bright red forehead on arrival to the office and could sit at his desk :(
It also helps if the staff who are privy to payroll information feel they are being looked after.
Speedy said:
Aquila said:
Is this because they are like politicians and know how to ‘talk spin and use cute/complicated language’ that makes little sense?
It’s because at times, they are given the most difficult task that any manager will ever need to undertake, that is, firing people. In one place I worked, we knew when it was firing day; the person doing the firing would have a bright red forehead on arrival to the office and could sit at his desk :(
It also helps if the staff who are privy to payroll information feel they are being looked after.
I would suggest the reason they get paid well is because in most medium to large businesses the HR manager is often a part of the senior (or even executive) management team.
Speedy said:
Aquila said:
Is this because they are like politicians and know how to ‘talk spin and use cute/complicated language’ that makes little sense?
It’s because at times, they are given the most difficult task that any manager will ever need to undertake, that is, firing people. In one place I worked, we knew when it was firing day; the person doing the firing would have a bright red forehead on arrival to the office and could sit at his desk :(
It also helps if the staff who are privy to payroll information feel they are being looked after.
That was meant to say “could not sit at his desk”.
Speedy said:
That was meant to say “could not sit at his desk”.
Mistakes like that have been costing this company too much time & money for too long, Speedy. I’m afraid we’re going to have to let you go…
;)
Have a look at the STAR model.
http://www.selectioncriteriaanswers.com/uncategorized/star-method/
It can help you sort out an appropriate response to most selection criteria.
Teleost said:
Have a look at the STAR model.http://www.selectioncriteriaanswers.com/uncategorized/star-method/
It can help you sort out an appropriate response to most selection criteria.
Thanks for that link.
It looks like I have basically already followed this process without knowing it…
:D
So the STAR method says you should post a query on an Internet forum?
furious said:
- It looks like I have basically already followed this process without knowing it…
So the STAR method says you should post a query on an Internet forum?
smart arse…..
I queried the meaning of the wording for ONE of the criteria, so could understand exactly what they were asking, not the process of how to write the detail and design the formatting / layout of the document.
Aquila said:
Teleost said:
Have a look at the STAR model.http://www.selectioncriteriaanswers.com/uncategorized/star-method/
It can help you sort out an appropriate response to most selection criteria.
Thanks for that link.
It looks like I have basically already followed this process without knowing it…:D
No worries.
Good luck with the application.
how many exceptions make a rule
SCIENCE said:
how many exceptions make a rule
Exactly one, isn’t it?