Why do people get charged for downloading data on a voice only plan

The voice only plan does not include data and does not mention data at all

?

that company that starts with T

CrazyNeutrino said:

Why do people get charged for downloading data on a voice only plan

The voice only plan does not include data and does not mention data at all

?

that company that starts with T

Ripping off customers most likely
The same way you can’t use phone call credit for data allowance credit

CrazyNeutrino said:

Why do people get charged for downloading data on a voice only plan

The voice only plan does not include data and does not mention data at all

?

that company that starts with T

but a smartphone can secretly download data on a voice only plan and chew up your prepaid voice

I payed for a voice only plan

>Why do people get charged for downloading data on a voice only plan

a facility commonly used, in which case people may decide they want to use the data service, and they pay (well) for it

Cymek said:

CrazyNeutrino said:

Why do people get charged for downloading data on a voice only plan

The voice only plan does not include data and does not mention data at all

?

that company that starts with T

Ripping off customers most likely
The same way you can’t use phone call credit for data allowance credit

so if you can’t use phone call credit for data allowance credit

Then how can voice only credit be used for data credit?

Is a complaint to the ombudsman’s office justified?

If you have a fancy phone, full of apps, regardless of being data only, those apps may still want to update themselves when they updates are pushed out by the developers…

CrazyNeutrino said:

Cymek said:

CrazyNeutrino said:

Why do people get charged for downloading data on a voice only plan

The voice only plan does not include data and does not mention data at all

?

that company that starts with T

Ripping off customers most likely
The same way you can’t use phone call credit for data allowance credit

so if you can’t use phone call credit for data allowance credit

Then how can voice only credit be used for data credit?

Is a complaint to the ombudsman’s office justified?

I’d check the fine print first, I bet some clause exists

transition said:

>Why do people get charged for downloading data on a voice only plan

a facility commonly used, in which case people may decide they want to use the data service, and they pay (well) for it

I can buy a data plan if I want to

but the point is

Its a voice only plan

wife turns her data off except for checking weather and sometimes downloading a picture from the daughter, then turns it off again.

CrazyNeutrino said:

Cymek said:

CrazyNeutrino said:

Why do people get charged for downloading data on a voice only plan

The voice only plan does not include data and does not mention data at all

?

that company that starts with T

Ripping off customers most likely
The same way you can’t use phone call credit for data allowance credit

so if you can’t use phone call credit for data allowance credit

Then how can voice only credit be used for data credit?

Is a complaint to the ombudsman’s office justified?

Just a note about the ombudsmans office, they are not a first resort and will tell you to address all of your issues first with the provider. Only after this has been done will they possibly get involved.

Cymek said:

CrazyNeutrino said:

Cymek said:

Ripping off customers most likely
The same way you can’t use phone call credit for data allowance credit

so if you can’t use phone call credit for data allowance credit

Then how can voice only credit be used for data credit?

Is a complaint to the ombudsman’s office justified?

I’d check the fine print first, I bet some clause exists

there is no fine print on their web site where you can chose plans

It just says Voice Only Plan

CrazyNeutrino said:

transition said:

>Why do people get charged for downloading data on a voice only plan

a facility commonly used, in which case people may decide they want to use the data service, and they pay (well) for it

I can buy a data plan if I want to

but the point is

Its a voice only plan

The phone doesn’t know this though, it may use the network to update things regardless, is the mobile data switched on ?

AwesomeO said:

CrazyNeutrino said:

Cymek said:

Ripping off customers most likely
The same way you can’t use phone call credit for data allowance credit

so if you can’t use phone call credit for data allowance credit

Then how can voice only credit be used for data credit?

Is a complaint to the ombudsman’s office justified?

Just a note about the ombudsmans office, they are not a first resort and will tell you to address all of your issues first with the provider. Only after this has been done will they possibly get involved.

Ok, Ill ring telstra first and see what they have to say about it

>Ok, Ill ring telstra first and see what they have to say about it

before you check data is off I hope, otherwise you’ll seem like an idiot.

maybe data is more bandwidth hungry than voice. with multiplexing they can fit a lot of conversations on the same lines. if they get clog with people using them for continuous data they may lose revenue. and customers.

anyway your contract is for voice only so you can hardly complain.

If you are sure you have not downloaded any data then you should contact the company beginning with T.

If you actually have downloaded data (either intentionally or not) then I can’t see that you have anything to complain about.

(The conditions of service that you said you read, but didn’t really, almost certainly allow for charging rip-off prices for data on your plan).

Cymek said:

CrazyNeutrino said:

transition said:

>Why do people get charged for downloading data on a voice only plan

a facility commonly used, in which case people may decide they want to use the data service, and they pay (well) for it

I can buy a data plan if I want to

but the point is

Its a voice only plan

The phone doesn’t know this though, it may use the network to update things regardless, is the mobile data switched on ?

Mobile data is off but must have been on as there was a 14 mb download

that 14 mb chewed up my $30 voice only credit

Im really getting to dislike that data switch

transition said:

>Ok, Ill ring telstra first and see what they have to say about it

before you check data is off I hope, otherwise you’ll seem like an idiot.

yes mobile data is off now and was off

but it should not matter if the switch is on or off

its a voice only plan

its not a voice and data plan

and its not a data plan either

I’m fed up, Ill think I will take out the sim and put it a cheap voice only phone

It seems the issue here isn’t the particulars of the plan, but more the ability of the user to adequately configure the phone’s settings so as to limit mobile data.

diddly-squat said:

It seems the issue here isn’t the particulars of the plan, but more the ability of the user to adequately configure the phone’s settings so as to limit mobile data.

yeah, that damn Mobile data switch, its off

but thats not my gripe

my gripe is that if you cannot use data credit for voice credit on a prepaid plan, then why can data credit use voice credit on a voice only plan

the voice only plan does not include data, but Im being charged for data on a voice only plan

// you cannot use data credit for voice credit

, but you can,