Son recorded an interview for his business assignment on his samsung phone. It looks like it is now corrupted and he cant replay it on his phone. I got him to email it to me, it is about 5 mb. When I try to play it it says Item is unplayable, please reacquire the content. The extension of the file is m4a. Any suggestions?
the error code is 0xc00d363e5. Google is giving me a couple of suggestions – but doesn’t look like a quick fox
What are you trying to play it with?
Did you try Audacity? Not that I have much hope of that working.
furious said:
What are you trying to play it with?
yes – save the file as a copied file and then go into open with and then use the media programs and see if the file can be opened with your media programs
with the second copy of the file you could attempt to change the extension of the file as well and see what happens.
i find that i have to remove an x from some doc file for example when swapping from 10 to older systems to remove incapability issues from time to time.
make sure have two saved copies though t
furious said:
What are you trying to play it with?
He recorded it on the voice recorder on his galaxy 6, and I am trying to open it on my dell laptop – windows 10. It does’t seem to ask what I want to open it with,
Presumably that means you are using windows media player? A quick check suggests m4a might not be out of the box compatible with WMP. Need to get the codecs or find a compatible player…
monkey skipper said:
furious said:
What are you trying to play it with?
yes – save the file as a copied file and then go into open with and then use the media programs and see if the file can be opened with your media programs
with the second copy of the file you could attempt to change the extension of the file as well and see what happens.
i find that i have to remove an x from some doc file for example when swapping from 10 to older systems to remove incapability issues from time to time.
I have tried to open it with voice recorder, groove music and Windows media player – no goes :-( What exension could I change the file to?
make sure have two saved copies though t
monkey skipper said:
furious said:
What are you trying to play it with?
yes – save the file as a copied file and then go into open with and then use the media programs and see if the file can be opened with your media programs
with the second copy of the file you could attempt to change the extension of the file as well and see what happens.
i find that i have to remove an x from some doc file for example when swapping from 10 to older systems to remove incapability issues from time to time.
I have tried to open it with voice recorder, groove music and Windows media player – no goes :-( What exension could I change the file to?
make sure have two saved copies though t
monkey skipper said:
furious said:
What are you trying to play it with?
yes – save the file as a copied file and then go into open with and then use the media programs and see if the file can be opened with your media programs
with the second copy of the file you could attempt to change the extension of the file as well and see what happens.
i find that i have to remove an x from some doc file for example when swapping from 10 to older systems to remove incapability issues from time to time.
I have tried to open it with voice recorder, groove music and Windows media player – no goes :-( What exension could I change the file to?
make sure have two saved copies though t
https://www.digitaltrends.com/computing/how-to-convert-m4a-files-to-mp3-format/
furious said:
- He recorded it on the voice recorder on his galaxy 6, and I am trying to open it on my dell laptop – windows 10. It does’t seem to ask what I want to open it with,
Presumably that means you are using windows media player? A quick check suggests m4a might not be out of the box compatible with WMP. Need to get the codecs or find a compatible player…
His phone is supposed to be a compatible player… I will try and open it on my phone…
monkey skipper said:
https://www.digitaltrends.com/computing/how-to-convert-m4a-files-to-mp3-format/
Not sure what program this is using? It says go to edit in the menu – but what I am doing is opening the audio file from where it is saved in my folder…
And tried to open the file on my phone, and it came up with the error sorry, the player does not support this type of file….. even though it was automatically saved on a samsung as this type of file…
monkey skipper said:
https://www.digitaltrends.com/computing/how-to-convert-m4a-files-to-mp3-format/
Not sure what program this is using? It says go to edit in the menu – but what I am doing is opening the audio file from where it is saved in my folder…
And tried to open the file on my phone, and it came up with the error sorry, the player does not support this type of file….. even though it was automatically saved on a samsung as this type of file…
iTunes…
furious said:
- Not sure what program this is using?
iTunes…
but he doesn’t use itunes – he hates apple….and it’s on a Samsung….
tried to convert it using the website Zamzar – but just got notification : There was a problem converting your file – We attempted to perform the conversion you requested from m4a to mp3 but unfortunately the conversion failed – our support team have been notified and are looking into the problem.
Damn! it is for an important assignment, and the poor kid is already sick.
You can get iTunes for windows and use that to convert it to mp3. I also avoid iTunes and have had success with VLC with files that refuse to play on anything else…
Okay – he tried to play it through itunes – didn’t work – came up with the same error I got – 0xc00d3635….bugger, back to the drawing board. I googled this error – and the fix looks complicated….
Doesn’t look like it is related to the type of file.
Have you tried shutting down antivirus and then opening it?
Bubblecar said:
Have you tried shutting down antivirus and then opening it?
nope – not sure it will work – as we have different anti-virus
Bubblecar said:
Have you tried shutting down antivirus and then opening it?
nope – not sure it will work – as we have different anti-virus
Might be worth a try. It’s the only quick tip I could find. Temporarily disable your antivirus and see if the file will open.
put a copy on a USB stick or whatever and get windows to scan it for errors and try to fix them
there’s probably lots of programs for (trying to) fixing corrupt files, I haven’t done it since way back and fixing dat on old floppies(been sitting in a box for years)
Think I have exhausted all free options :-( Giving up and going to bed. Thanks for your suggestions.
Think I have exhausted all free options :-( Giving up and going to bed. Thanks for your suggestions.
Think I have exhausted all free options :-( Giving up and going to bed. Thanks for your suggestions.
Brindabellas said:
Think I have exhausted all free options :-( Giving up and going to bed. Thanks for your suggestions.
No worries.
Brindabellas said:
Think I have exhausted all free options :-( Giving up and going to bed. Thanks for your suggestions.
Have you tried turning it off then on again?
I have been playing with audio files a lot lately and the most versatile tool I’ve found is to add the file to a movie in the Windows Movie Maker app, from where you can do all sorts of tricks with it (lots of different formats to save it to, strips out the old security codes, and so on…)
After Movie Maker, any free M4a – MP3 converter will convert it.
From there, you will be able to open in the Audacity app, which has lots of good audio tools.
Hope that makes sense.
I’d be happy to have a crack at it, if you want to E-mail it to me.
Rule 303 said:
I have been playing with audio files a lot lately and the most versatile tool I’ve found is to add the file to a movie in the Windows Movie Maker app, from where you can do all sorts of tricks with it (lots of different formats to save it to, strips out the old security codes, and so on…)After Movie Maker, any free M4a – MP3 converter will convert it.
From there, you will be able to open in the Audacity app, which has lots of good audio tools.
Hope that makes sense.
I’d be happy to have a crack at it, if you want to E-mail it to me.
It would be wonderful if you could try and fix it for him, if it isn’t too much trouble. His assignment is due fairly soon and I dont want him to stress out, as he was off 6 months last year with migraines. His teacher is pretty understanding though..
Where shall I send it? My email address is Brindabellas at the hot place.furious said:
- Not sure what program this is using?
iTunes…
No. It is quicktime which has always been installed on windows computers under licence agreement with apple but windows generally didn’t tell you much about why it is there.
roughbarked said:
furious said:
- Not sure what program this is using?
iTunes…
No. It is quicktime which has always been installed on windows computers under licence agreement with apple but windows generally didn’t tell you much about why it is there.
That makes more sense – as son doesn’t use itunes on his phone.
roughbarked said:
furious said:
- Not sure what program this is using?
iTunes…
No. It is quicktime which has always been installed on windows computers under licence agreement with apple but windows generally didn’t tell you much about why it is there.
That makes more sense – as son doesn’t use itunes on his phone.
roughbarked said:
furious said:
- Not sure what program this is using?
iTunes…
No. It is quicktime which has always been installed on windows computers under licence agreement with apple but windows generally didn’t tell you much about why it is there.
That makes more sense – as son doesn’t use itunes on his phone.
Rule 303 said:
I have been playing with audio files a lot lately and the most versatile tool I’ve found is to add the file to a movie in the Windows Movie Maker app, from where you can do all sorts of tricks with it (lots of different formats to save it to, strips out the old security codes, and so on…)After Movie Maker, any free M4a – MP3 converter will convert it.
From there, you will be able to open in the Audacity app, which has lots of good audio tools.
Hope that makes sense.
I’d be happy to have a crack at it, if you want to E-mail it to me.
Tried movie maker – didn’t work – came up with error – file not compatable or corrupted ;-(
Brindabellas said:
roughbarked said:
furious said:
- Not sure what program this is using?
iTunes…
No. It is quicktime which has always been installed on windows computers under licence agreement with apple but windows generally didn’t tell you much about why it is there.
That makes more sense – as son doesn’t use itunes on his phone.
Unless someone has uninstalled it or never installed. It will still be on your computer. You should simply have to find QuickTime and open your file with it.
Brindabellas said:
Tried movie maker – didn’t work – came up with error – file not compatable or corrupted ;-(
Ahhh, bugger. Sounds like it’s gone to Digital God.
Brindabellas said:
Son recorded an interview for his business assignment on his samsung phone. It looks like it is now corrupted and he cant replay it on his phone. I got him to email it to me, it is about 5 mb. When I try to play it it says Item is unplayable, please reacquire the content. The extension of the file is m4a. Any suggestions?
Record the interview again on a different phone.
Did you try VLC?
furious said:
- Think I have exhausted all free options
Did you try VLC?
Yeah if VLC can’t play it nothing much else would
Can the file be played on the device that recorded it?
Maybe you should read the thread. Or, if that is too much for you, read the first post…
furious said:
- Can the file be played on the device that recorded it?
Maybe you should read the thread. Or, if that is too much for you, read the first post…
missed that bit
furious said:
- Think I have exhausted all free options
Did you try VLC?
yep – didn’t work
Tau.Neutrino said:
Brindabellas said:
Son recorded an interview for his business assignment on his samsung phone. It looks like it is now corrupted and he cant replay it on his phone. I got him to email it to me, it is about 5 mb. When I try to play it it says Item is unplayable, please reacquire the content. The extension of the file is m4a. Any suggestions?
Record the interview again on a different phone.
Um, he was doing the interview. Just need to build a time capsule and go back in time and do it now with another phone (and to take notes with a pen and paper like his mother told him to do in the first instance!)
Tau.Neutrino said:
Can the file be played on the device that recorded it?
nope – that’s the problem
I’m happy to have a play with the file if you like. e – mail it to stansemailfordownloading at googles mail dot com
Looks like some announcement about the Soccer World Cup, until you see the sphere is a globe of the Earth, I thought it was a glowing soccer ball at first glance.
stan101 said:
I’m happy to have a play with the file if you like. e – mail it to stansemailfordownloading at googles mail dot com
That would be wonderful – I’m not holding out much hope…
You have mail… Not a result yet… I need a bit more info please.
I may have fixed it.. I’ll send an email shortly.
you have mail :)
actually i don’t why people are still so hung up about being gay , bi , straight or whatever.
stan101 said:
I may have fixed it.. I’ll send an email shortly.
Stan is a genius! Sharkboy is so very happy – it has saved him hours of works.
Thanks Stan for fixing the file.
This forum is fantastic!
Brindabellas said:
stan101 said:
I may have fixed it.. I’ll send an email shortly.
Stan is a genius! Sharkboy is so very happy – it has saved him hours of works.
Thanks Stan for fixing the file.
This forum is fantastic!
oh good news.
Brindabellas said:
stan101 said:
I may have fixed it.. I’ll send an email shortly.
Stan is a genius! Sharkboy is so very happy – it has saved him hours of works.
Thanks Stan for fixing the file.
This forum is fantastic!
Well done Stan. Good work.
Sorry for all the wrong thread posts in here, seems to have been a few of them for some reason, even one form me which I could have sworn was posted in chat…
There was rolling of eyes when I suggested that I might be able to get the forum to give advice. I have been vindicated
There was rolling of eyes when I suggested that I might be able to get the forum to give advice. I have been vindicated
Good news.
Hey stan101, how did you fix it?
furious said:
Hey stan101, how did you fix it?
Techno-magic
I’m wondering how it was fixed.
That’s great news!
Well done Stan. Where were you when Mr Car needed help with his chickens and PM with his malleefowl nest?
Actually, there is something … do you know how to rid a cupboard of mildew smell?
Speedy said:
That’s great news!Well done Stan. Where were you when Mr Car needed help with his chickens and PM with his malleefowl nest?
Actually, there is something … do you know how to rid a cupboard of mildew smell?
Hey – this is my area of expertise. Bicarb and vanilla essence is good. Plus if it is still damp, use a moisture absorber/crystals
Brindabellas said:
Speedy said:
That’s great news!Well done Stan. Where were you when Mr Car needed help with his chickens and PM with his malleefowl nest?
Actually, there is something … do you know how to rid a cupboard of mildew smell?
Hey – this is my area of expertise. Bicarb and vanilla essence is good. Plus if it is still damp, use a moisture absorber/crystals
Excellent! I will give it a try.
FWIW, I have used vanilla to get rid of smells in the boys’ toilet with (temporary) success :/
Hi Brindabella. I’m happy your son can get his assignment completed. And I’m happy I could finally help the forum instead of asking for help!
The issue, i think was in the M4a container. Samsung actually just make a .aac file and wrap it up as an .M4a.
I had planned to have Brindabella’s son make another file of same quality and use the wrapper header from that in the important file. But in the end, I just opened up the file in a hex editor and via trial and error found the dodgy part of the file which was the header, deleted it. The header contains info about the file type and the like. That was corrupted so no program knew what the file was and therefore couldn’t play it. I also deleted the first few seconds of the recording because the hex code looked corrupted.
Then removed the header and found I could easily convert the file into a .wav format without creating a new header. Then converted the .wav back into a .M4a file so the Samsung could read it properly again.
I learned somethign new along the way too.
Now, what was it about the chickens, Speedy? hehe.
I asked my son if he had told his business teacher that the file had got restored. He said he had – he said that ‘a friend’ had fixed it. So he didn’t admit that his mother’s online geeky friend got it fixed :-)